Complaints Survival Guide
This is a free online survival guide for making complaints and solving common problems when travelling. Select a language to view the PDF file. Download and save the file or print directly online.
Use our survival guide for making complaints to solve your travel problems. Sometimes it is very convenient for staff to apparently lose all foreign language skills. The guide helps you to correctly, but firmly convey that you are not pleased with a service. Getting to a hotel and finding that there are problems with the booking is irritating. Arriving at a hotel to find bed bugs or other vermin is a disaster. If nobody who speaks your language is around this guide will aid you in letting the staff know exactly what the problem is.