Chinese | Phrases - Business | E-Mail

E-Mail - Opening

Dear Mr. President,
尊敬的主席先生,
Very formal, recipient has a special title that must be used in place of their name
Dear Sir,
尊敬的先生,
Formal, male recipient, name unknown
Dear Madam,
尊敬的女士,
Formal, female recipient, name unknown
Dear Sir / Madam,
尊敬的先生/女士,
Formal, recipient name and gender unknown
Dear Sirs,
尊敬的先生们,
Formal, when addressing several unknown people or a whole department
To whom it may concern,
尊敬的收信人,
Formal, recipient/s name and gender completely unknown
Dear Mr. Smith,
尊敬的史密斯先生,
Formal, male recipient, name known
Dear Mrs. Smith,
尊敬的史密斯女士,
Formal, female recipient, married, name known
Dear Miss Smith,
尊敬的史密斯小姐,
Formal, female recipient, single, name known
Dear Ms. Smith,
尊敬的史密斯女士/小姐,
Formal, female recipient, name known, marital status unknown
Dear John Smith,
亲爱的约翰 史密斯,
Less formal, one has done business with the recipient before
Dear John,
亲爱的约翰,
Informal, one is personal friends with the recipient, relatively uncommon
We are writing to you regarding…
我们就...一事给您写信
Formal, to open on behalf of the whole company
We are writing in connection with ...
我们因...写这封信
Formal, to open on behalf of the whole company
Further to…
因贵公司...
Formal, to open regarding something you have seen from the company you are contacting
With reference to…
鉴于贵公司...
Formal, to open regarding something you have seen from the company you are contacting
I am writing to enquire about…
我写信想询问关于...的信息
Less formal, to open on behalf of yourself for your company
I am writing to you on behalf of...
我代表...给您写信
Formal, when writing for someone else
Your company was highly recommended by…
...诚挚推荐贵公司
Formal, polite way of opening

E-Mail - Main Body

Would you mind if…
请问您是否介意...
Formal request, tentative
Would you be so kind as to…
您是否能够...
Formal request, tentative
I would be most obliged if…
如果您能...,我将不胜感激
Formal request, tentative
We would appreciate it if you could send us more detailed information about…
如果您能给我们发送更多有关...的详细信息,我们将不胜感激
Formal request, very polite
I would be grateful if you could...
如果您能… ,我将非常感激
Formal request, very polite
Would you please send me…
您能将…发送给我吗?
Formal request, polite
We are interested in obtaining/receiving…
我们对获得/接受...很有兴趣
Formal request, polite
I must ask you whether...
我必须问您是否...
Formal request, polite
Could you recommend…
您能推荐...吗?
Formal request, direct
Would you please send me…
您能将...发送给我吗?
Formal request, direct
You are urgently requested to…
请您尽快按要求将...
Formal request, very direct
We would be grateful if…
如果您能...,我们将不胜感激
Formal request, polite, on behalf of the company
What is your current list price for…
您目前针对...的价格清单是什么样的?
Formal specific request, direct
We are interested in ... and we would like to know ...
我们对...感兴趣,我们想进一步知道关于...的信息
Formal enquiry, direct
We understand from your advertisment that you produce…
从您的广告宣传中我们知道,您生产...
Formal enquiry, direct
It is our intention to…
我们的意向是...
Formal statement of intent, direct
We carefully considered your proposal and…
我们仔细考虑了您的建议和...
Formal, leading to a decision regarding a business deal
We are sorry to inform you that…
很抱歉地通知您...
Formal, rejection of a business deal or showing no interest in an offer
The attachment is in...
附件是...格式的
Formal, detailing with what program the recipient should open the attachment
I could not open your attachment this morning. My virus-checker program detected a virus.
我无法打开您发来的附件,我的杀毒软件检测出附件带有病毒。
Formal, direct, detailing a problem with an attachment
I apologise for not forwarding the message sooner, but due to a typing error your mail was returned marked "user unknown".
很抱歉没有尽早转发这封邮件,但是由于拼写错误,您的邮件以“用户身份不明”被退回。
Formal, polite
For further information please consult our website at…
如需进一步信息请查阅我们的网站...
Formal, when advertising your website

E-Mail - Closing

If you need any additional assistance, please contact me.
如果您需要任何其他帮助,请联系我。
Formal, very polite
If we can be of any further assistance, please let us know.
如果我们能提供任何进一步的帮助,请告诉我们。
Formal, very polite
Thanking you in advance…
提前谢谢您...
Formal, very polite
Should you need any further information, please do not hesitate to contact me.
如果您需要任何进一步的信息,请随时联系我。
Formal, very polite
I would be most grateful if you would look into this matter as soon as possible.
如果您能尽快查看相关问题,我将不胜感激。
Formal, very polite
Please reply as soon as possible because…
麻烦您请尽快回复,因为...
Formal, polite
If you require any further information, feel free to contact me.
如果您需要任何进一步的信息,请直接联系我。
Formal, polite
I look forward to the possibility of working together.
我很期待将来有合作的可能性。
Formal, polite
Thank you for your help in this matter.
谢谢您在这件事上的帮忙。
Formal, polite
I look forward to discussing this with you.
我期待着和您就此事进行进一步的商讨。
Formal, direct
If you require more information ...
如果您需要更多信息...
Formal, direct
We appreciate your business.
和您做生意,我们觉得很愉快。
Formal, direct
Please contact me - my direct telephone number is…
请联系我,我的电话号码是...
Formal, very direct
I look forward to hearing from you soon.
期待着尽快得到您的回复。
Less formal, polite
Yours faithfully,
此致
Formal, recipient name unknown
Yours sincerely,
此致
敬礼
Formal, widely used, recipient known
Respectfully yours,
肃然至上
Formal, not widely used, recipient name known
Kind/Best regards,
祝好
Informal, between business partners who are on first-name terms
Regards,
祝好
Informal, between business partners who work together often